FAQ

  • Who we are

    We’re a UK-based technology company founded by people who’ve worked in the leisure and fitness industry. After seeing countless missed calls, long queues and poor customer service due to overworked staff, we created WyreTech to change how businesses communicate. Our mission is simple - to help organisations deliver faster, friendlier, and smarter customer experiences through AI.

  • What we do

    WyreTech builds intelligent voice agents that answer calls, handle bookings/memberships, and support your customers 24/7 - all in a natural, human way. Our AI receptionists save hundreds of staffing hours each month by managing enquiries, memberships, and appointments automatically, so your team can focus on what really matters.

  • What's included?

    Every WyreTech setup includes a fully trained AI voice agent, connection to your existing booking or management system, and access to conversation logs and analytics. We also handle setup, voice configuration, and integration — so you can go live quickly and easily.

  • Does WyreTech offer integrations?

    Absolutely. WyreTech integrates with a wide range of business systems, including management/booking software, CRM tools, and custom APIs. We can also build bespoke integrations depending on your setup.

  • Can WyreTech work at multiple locations/sites?

    Yes - our AI voice agents can manage calls for single or multiple sites. Each location can have its own phone number, voice style, and linked system, or all calls can route through a central number. Everything is designed to scale with your organisation.

  • How do I report a problem?

    If you ever experience an issue, our support team is here to help. You’ll receive a dedicated support contact upon sign-up, and you can reach us directly by phone or email for urgent assistance. We monitor all systems 24/7 to ensure reliability.

  • Is WyreTech GDPR compliant?

    Yes. WyreTech is designed in line with UK GDPR and the Data Protection Act 2018.

    We operate as a data processor, provide a DPA, encrypt data in transit and at rest, enforce strict access controls, and apply configurable retention policies. DPIA support and sub-processor transparency are available on request.

  • Do we offer Human-Handoff?

    Yes. Calls can be instantly transferred to your team when required — by customer request or predefined rules.

    Full conversation context is passed across, so staff can take over without repetition. Automation where it saves time, human support where it matters.